
Where in the world is PARAGON Global CRS?
We’ve been a few places in the thirty years that we’ve supported global clinical trials. If you’re looking for a team that’s been there, rest assured that we have, and our global experience ensures that we can help you get there and show you around.
Meeting Planning Team

Lisa Mays
Director of Travel and Events
Detail-oriented and organized, Lisa provides our clients with stress-free travel services and meeting management.

Margaret Richmond
Senior Project Manager
Meeting veteran, always delivering superior solutions, Margaret is the smiling face you’ll be eager to meet at your event.

Ray Pearson
Audiovisual Director
He is the man behind the mic and Paragon’s Chief Technology Guru. All of your audiovisual needs will be supplied by Ray.

Danielle Baxter
Director of Business Development
Business development meets tech nerd, Danielle writes the code behind Paragon’s solutions, and mic-runs every now and then.
Patient Logistics Team

Chelsea Oldhouser
Care Coordinator
The voice your patients hear on the phone, calmly walking them through the process and keeping the hope alive. Chelsea provides the personal, one-on-one service that our clients and participants depend upon during their clinical trial.

Nina Voltaire
Director of Patient Logistics
Process designer for our patient logistics programs, Nina helped move Paragon into the clinical concierge space before there was a market for these services. Visionary, practical and levelheaded, Nina leads our team of Care Coordinators.

Sue Galloway
Travel Support Specialist
Sue is the newest addition to our team of Care Coordinators. She works clinical trials patients, their caregivers, and site coordinators to book patient travel, enhancing their experience and comfort for the duration of their involvement in your trial.

Patty Hobbs
Bookkepper
Patty is the bookkeeper for our patient support programs. She ensures that your clinical concierge service program remains on budget and that your patients never fear dropping off of a protocol for financial reasons.
Reimbursement and Finance Team

Kasey Rouse
Accounting Specialist
Kasey is the newest member of our reimbursement and financial team, working to ensure that patients don’t experience financial hardships as a result of their participation in your trial. She does the legwork for our logistics team, supporting them behind the scenes every day.

Pamela Edens
Accounting Specialist
Pam leads our financial reimbursement team in Wilmington. She keeps more than the books straight around here; she keeps us straight, too. Every day she deals out financial knowledge and life wisdom in equal doses.
